Policy development
We review, update, or write your organisation's vulnerable circumstances policy.
Most of these policies are out of date. Some say all the right things but do not match what the team actually does day to day.
This service fixes that — by improving the policy you already have, or building you a new one.
Vulnerable Circumstances Policy Service
Whats included
A 45-minute scope call.
We agree what you need — a review, an update, or a new policy. We confirm which version to write. We agree which other rules and standards to factor in.
A document review
We read your current policy and the policies it connects to, and check they support each other. This includes:
Safeguarding
Reasonable adjustments
Equality and inclusion
One working draft.
We write the policy in two parts:
Part 1 is the policy itself.
Part 2 is the process — what the team does day to day. Plain English. Clear about what your team offers and what it does not.
One round of changes.
You send us your team's feedback. We work it into a second draft.
An updated draft, process map and handover call.
We walk your policy owner through the second draft. We explain why each part is there. We include:
what to watch for at your next review
a process map for staff built around: pause, listen, ask, adjust, signpost, record
a short note of every rule and piece of guidance we used, added as an appendix
Optional add-on
Accessibility review
Most policies look fine to the policy team and fail the people the policy is for. The accessibility review fixes that.
We review:
Readability
Plain English
Layout and formatting
Alternative formats
Contrast and policy template designs
We can also adapt the language to improve inclusion, and to support assistive technologies (screen readers are one example).
For regulated organisations, this supports the accessibility duties you already hold. The Equality Act 2010 expects services to make reasonable adjustments — and to anticipate them, rather than wait to be asked.
Pricing
One flat fee. One optional add-on. Discounts are available for smaller organisations, groups, and different formats.
Contact us for details. All prices exclude VAT.
Policy service — £3,850
Accessibility review (optional) - £1,250
Policy and accessibility review - £5,100
Ready to talk about your organisation?
Tell us what you need in two or three sentences. We reply to new messages within 48 hours (on average).