Our Specialists
We work with independent specialists whose skills and lived experience make our work stronger.
8,400 Professionals trained
2,100 Organisations supported
33 Countries reached
Our approach
A small team, with specialist support
Vulnerability Managers is a small team. We keep it that way on purpose. When a job needs skills we do not have, we bring in a partner who does. A partner is someone we know and have worked with before.
Our partners are independent specialists. Each one brings a different area of skill. Several also bring lived experience. That experience shapes how the work is done, not just what it covers.
We work with lived experience specialists, not just taking information from them. This is important to how we work.
Matt Radford
Vulnerability and compliance specialist
Matt Radford is a vulnerability management specialist and Director at Vulnerability Managers. With nearly 20 years of experience in the UK charity and nonprofit sector focused on professional ethics, emergency response and regulatory compliance. Internationally he advises regulators, professional bodies and organisations.
Matt developed the 'Before, During, After' and ‘Empower, Support, Protect’ vulnerability analysis models. He has co-authored sector frameworks for the Data and Marketing Association (DMA) and the Chartered Institute of Fundraising (CIOF).
Matt holds senior committee positions across the sector as Deputy Chair of the CIOF Professional Conduct Committee, and serves on the DMA’s Governance Committee and Artificial Intelligence Council. His approach is grounded in professional expertise and personal understanding, including lived experience of ADHD, Dyslexia, Dyspraxia, Anxiety and Depression.
Matt is based in London in the United Kingdom and works both nationally and internationally.
Elisabeth Ward
Disability inclusion and accessibility specialist
Elisabeth Ward is an accessibility and disability inclusion specialist and partner at Vulnerability Managers.
She has more than 12 years of experience. She also has a background in content design and content marketing. She helps organisations include disabled people more fully — as staff, customers and clients. She does this through training, accessibility reviews and consultancy.
Elisabeth started her career at an agency. She worked in content, marketing and user experience. In 2016 she joined the Parliamentary Digital Service as a content designer. There she helped teams across Parliament make their web content accessible. In 2018 she moved to the disability charity Scope.
At Scope, Elisabeth designed advice and support content. From 2020 she designed, developed and built Scope's commercial and partnership training programmes and content accessibility consultancy. This work supported both disabled customers and disabled staff. She was Lead Accessibility Specialist at Scope until June 2025. She now works for herself as an independent specialist.
Elisabeth is also disabled. She is an upper-body amputee from birth, and she lives with chronic migraine. She speaks often at conferences and events. She talks about disability, accessibility and her own experience. For us, that mix of professional skill and lived experience makes her a valued partner.
Elisabeth is based in the UK and works both nationally and internationally.
Michael Cronin
Operations specialist and fundraising strategist
Michael's work covers the full shape of a high-performing fundraising operation. This includes global strategy, universal training standards, knowledge management and systems infrastructure. It also includes team building and culture.
Michael has 22 years of practitioner experience at every level of the industry. He also consults independently through TurtoLoco, working with organisations that want fundraising operations to grow stronger over time. The aim is lasting strength, not just this year's target.
Michael Cronin spent seven years as Regional Learning and Development Systems Architect at UNICEF East Asia Pacific where he designed the frameworks, performance systems and training infrastructure for face-to-face (F2F) fundraising.
Michael built Asia Pacific into UNICEF's highest annual F2F revenue region in the world.
Michael is based in Bangkok in Thailand and works both nationally and internationally.
Dr Mark Hughes
People development specialist
Mark helps individuals, teams and organisations achieve their full potential, so that they can have a positive impact in the world. Mark has over 20 years of experience delivering in-house and open training in areas crucial to successful management, leadership and team dynamics.
Topics include emotional intelligence, resilience, coaching skills, mindset, needs and values, negotiation, dealing with challenging people and having challenging conversations. In addition to discrete courses, Mark delivers in-depth leadership programmes, both online and in nature. Mark also provides one to one mentoring and coaching support and has designed, delivered and evaluated mentoring programmes. Fundamentally, Mark’s work helps people to better know themselves, be themselves and be at peace with themselves.
Previously, Mark has been Chair of an award-winning public health social enterprise and Chief Executive of an indigenous sporting and community development organisation in Australia. Mark has also been a management consultant at the global firm, McKinsey & Company, a research chemist in the pharmaceutical industry and academia and has trained as a diplomat.
Mark is based in the United Kingdom and works both nationally and internationally.
Specialists network
Some work needs skills beyond our core team and named partners. For this, we draw on a wider network of supporting specialists.
We bring them in when a job calls for their specific area of skill. Lived experience specialists are always paid for their skill and experience.
Like our partners, these specialists are people we know and trust. They are matched to the work, and they are paid fairly for their skill.
The areas to the right show the range of support we can rely on.
Anti-Racism
Coaching
Counselling
Culture development
Data protection
Environmental responsibility
Equality, diversity, inclusion
Leadership
Legal
Operations and infrastructure development
Policy
Psychology
Safeguarding
Security
Software development
Sports and fitness
Wellness
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