Vulnerability Managers

Trust and reputation

What people say about working with us

We support and partner with organisations across charity, regulation, financial services, energy and the public sector. Here is what some of them told us.

8,400 Professionals trained

2,100 Organisations supported

33 Countries reached

8,400 Professionals trained

33 Countries reached

2,100 Organisations supported

Working since 2012

In their words

Testimonials

These are unedited quotes from clients, partners and people we have trained.

Rose Hardman

I was particularly impressed with how he was able to foresee what other teams might find useful and share information, something that made my life significantly easier.

Michelle

Really enjoyed the well-paced course. Matt is clearly very informed and a great communicator. He’s given us lots to think about in terms of the theory and practice. We’re now applying our new knowledge to our Supporter Care procedure.

Paul Relf

Matt was a great help. I was tasked with reviewing and updating a policy for working with supporters in vulnerable circumstances. Matt’s answers were invaluable, and some of his suggestions helped me resolve some issues we had at the time.

Fran Borg-Wheeler

My goodness does Matt ‘know his stuff’. If your organisation is ready to learn how to embed the foundations of a more inclusive approach towards vulnerability in all you do, then, do reach out to Matt.

Nikki Renken

Yesterday my team finished a series of four “Vulnerability” training workshops. We learned a lot, found out we knew quite a bit already and left with tools we can use to help us going forward. Comprehensive and accessible. Highly recommend.

Angela Norton

Thank you, Matt, your skill, hard work, and unwavering commitment to advancing ethical and sustainable fundraising practices. Your contributions have helped lay the foundation for a stronger, more resilient, impactful and empowered industry.

Alia Barakzaim

Matt’s ability to focus on what is practical and can make a tangible difference was inspiring. He has a flair for making things clear and easy to understand, avoiding confusing jargon.

Who we work with

  • ActionAid logo
  • Association of Fundraising Professionals (AFP)  logo
  • A11y together logo
  • BBC logo
  • Cadent logo
  • Call centre helper logo
  • Chartered Institute of Fundraising logo
  • Data & Marketing Association (DMA) logo
  • Elisabeth Ward, Disability inclusion consultant logo
  • Federation of European Data and Marketing logo
  • Fundraising Institute Australia logo
  • Formunauts logo
  • Fundraising everywhere logo
  • Fundraising Regulator logo
  • Fundraising Association Austria logo
  • Royal National Lifeboat Institution logo
  • Mind logo
  • National Autistic Society logo
  • Ombudsman Services logo
  • Professional Face to Face Fundraising Association logo
  • Public Fundraising Regulatory Association (Australia) logo
  • Public Fundraising Regulatory Association (New Zealand) logo
  • Remember a charity logo
  • Shelter logo
  • Sue Ryder logo
  • Think Consulting Solutions logo
  • UNICEF logo
  • Unite the union Pride logo
  • Young Lives vs Cancer logo