Vulnerability Managers
Vulnerability Managers
Work with people fairly. Including people in vulnerable circumstances.
Led by lived experience. Supported by evidence.
Vulnerability Managers has worked with more than 2,000 organisations in over 30 countries. More than 8,000 professionals have taken part in our training and talks.
Audits and compliance support
Independent assessment of policies, procedures and practices against regulatory standards and best-practice frameworks.
We check how policies and procedures work in practice, and what your written documents say. We tell you what needs to change. clearly and in writing.
Training and projects
Workshops and development programmes that equip teams to manage vulnerable circumstances and support accessibility. Practical, plain-spoken, built around real situations.
Delivered in-person and online, co-designed with lived experience specialists.
Who we work with
Ready to talk with us?
Tell us what you need in two or three sentences.
We reply to new messages within 48 hours (on average).
Why it matters
The rules expect you to work with people in vulnerable circumstances fairly.
Financial Conduct Authority (FCA) Consumer Duty asks financial firms to deliver good outcomes for all customers.
The Code of Fundraising Practice asks fundraising organisations to think about vulnerability and accessibility.
1 in 4 people are disabled. The Equality Act 2010 requires reasonable adjustments for disabled people.
Around 1 in 4 adults in England has a mental health problem each year.
Half the people you support may be in a vulnerable circumstance and around 26.4 million UK adults show signs of vulnerability.
1.6 million UK adults are offline which makes services and support harder to access.
5.7 million people are unpaid carers. 13.1 million UK adults have low financial resilience. About 1 in 10 has no savings at all.
The average reading age in the UK is around nine to eleven, which means your content may be difficult to read.
Around half of working-age adults struggle with everyday numbers.