Compliance and experience specialists
Treat people fairly — especially people in vulnerable circumstances.
Led by lived experience. Supported by evidence.
8,400+
Professionals trained
2,100+
Organisations supported
33
Countries reached
2012
Working since
Protect
Compliance audits
Independent assessment of policies, procedures and practices against regulatory standards and best-practice frameworks for vulnerability management.
We check how policies and procedures work in practice, and what your written documents say — and tell you what needs to change, clearly and in writing.
Support
Training and team support
Workshops and development programmes that equip teams to spot when someone is struggling and respond well. Practical, plain-spoken, built around real situations.
Delivered in person and online, co-designed with lived experience specialists.
Empower
Case management
Professional guidance on identifying and responding to vulnerable circumstances among your service users, donors and the public.
We coach leaders through big decisions — new projects, culture change, or when something has gone wrong and you need to act quickly.
Who we work with
