Policy development
Vulnerable Circumstances Policy Service
We review, update or write your vulnerable circumstances policy.
Most policies on vulnerable circumstances are out of date. Some say all the right things but do not match what the team actually does.
This service fixes that by updating a policy you have, or building you one.
Contact us
Email us at hello@vulnerabilitymanagers.com with a message about how we can help. We’ll arrange a 30 minute video call to clarify the details for the support you want.
A Written proposal sent to you within 5 working days, including a project outline and exact price
Whats included
A 45-minute scope call.
We agree what you need — a review, an update, or a new policy. We confirm which version to write. We agree which other rules to factor in.
A document review.
We read your current policy and the policies linked to it to check they support each other. This includes:
Safeguarding
Reasonable adjustments
Equality and inclusion
One working draft.
We write the policy in two parts:
Part 1 is the policy itself.
Part 2 is the process — what the team does day to day. Plain English. Clear about what your team offers and what it does not.
One round of changes.
You send us your team's feedback. We work it into a second draft.
An updated draft, process map and handover call.
We walk through the second draft with your policy owner.
We explain why each part is there. We include:
what to watch for at your next review
a process map for staff built around: pause, listen, ask, adjust, signpost, record.
A short note of every rule and piece of guidance we used. We include as an appendix.
Optional add-on
Accessibility review
Most policies look fine to the policy team and fail the people the policy is for. The accessibility review fixes that.
We review:
Readability
Plain English
Layout and formatting
Alternative formats
Contrast and policy template designs
We can also adapt language to improve inclusion as well as support access with assistive technologies (screen readers are an example of this).
For fundraising organisations, this also helps you meet a Fundraising Regulator expectation.
The Regulator says fundraising communication should be "accessible and inclusive", with anticipatory adjustments where reasonable.
Pricing
One flat fee. One optional add-on.
Discounts are available for smaller organisations, groups and different formats.
Contact us for more details. All prices exclude VAT.
Policy service — £3,850
Accessibility review (optional) - £1,250
Policy and accessibility review - £5,100
Contact us
Email us at hello@vulnerabilitymanagers.com with a message about how we can help. We’ll arrange a 30 minute video call to clarify the details for the support you want.
A Written proposal sent to you within 5 working days, including a project outline and exact price.

